Frequently Asked Questions
I forgot my password
Click on the link, lost your password, and you will receive an email with a link to create a new password. Didn’t receive an email? Check your spam/junk mail.
I haven't received an email to change my password
The email may end up in your spam/junk mail.
I can't continue with the next module, lesson, assignment
Make sure you have completed all lessons before you go to the next module or lesson. Press the blue button, mark as completed.
Please note! You must have achieved an 80% score for the assignments.
I can't get any further with the assignments
For the assignments you must achieve a score of 80% before you can continue.
I can't watch the videos
First check if it works in another browser (Chrome, Safari, Firefox etc.).
If the problem persists, send an email to info@sales-respect.nl.
How do I switch the training to another language?
Click on the flag in the menu at the top right or at the bottom of the website.
If you’re working in training, you can find the flag at the bottom of the page.